Our shipping, return & refund policy:

1. Global Free shipping
 "We send your desired Pilous free of charge by standard post or DHL"  

2. Delivery time 3-10 days
"Usually it will take 2-3 days, some times up to 10 days, depending on your location ; ) "

3. Express delivery option 1-2 days for a small fee
"We can ship day-to-day for an extra fee"

1. Global Free shipping

We send your desired Pilous free of charge by standard post or DHL. 

2. Delivery time 3-10 days 

Usually it will take 2-3 days, some times up to 10 days, depending on your location. If you want to know more specific about delivery times, please contact us at info@thepilou.com and we will get back to you shortly.

3. Express delivery option 1-2 days for a small fee 

If you are in a hurry, maybe a event coming up or are going on a trip. We can ship day-to-day for an extra fee. 

4. 30 days Free Return

We want you to feel the quality and experience the endless possibilities with our Pilous, try them on and keep your favourites : ) For those you want to return, if any, we are here to assist with the return and we cover the costs of shipping them back. The only requirement is that the pilous are in new condition even though you have tried them on at home, and that you return it in the same packaging. 

5. Refunds back to your creditcard or paypal